Success Factors for Justice Delivery System through E-court Management

Authors

  • Wan Satirah Wan Mohd Saman Faculty of Information Management, Universiti Teknologi MARA (UiTM) Selangor, Puncak Perdana Campus, Shah Alam
  • Norshila Shaifuddin Faculty of Information Management, Universiti Teknologi MARA (UiTM) Selangor, Puncak Perdana Campus, Shah Alam
  • Norhayati Baba Faculty of Information Management, Universiti Teknologi MARA (UiTM) Selangor, Puncak Perdana Campus, Shah Alam
  • Wan Nor Haliza Wan Mokhtar Faculty of Information Management, Universiti Teknologi MARA (UiTM) Selangor, Puncak Perdana Campus, Shah Alam
  • Nuraisyah Chua Abdullah Faculty of Law, Universiti Teknologi MARA (UiTM) Selangor
  • Masitah Ahmad Faculty of Information Management, Universiti Teknologi MARA (UiTM) Selangor, Puncak Perdana Campus, Shah Alam
  • Norhayati Hussin Faculty of Information Management, Universiti Teknologi MARA (UiTM) Selangor, Puncak Perdana Campus, Shah Alam

DOI:

https://doi.org/10.26713/jims.v9i4.997

Keywords:

justice delivery system, courtroom technology, court management, e-court, electronic record

Abstract

Courts of law have embraced technology at a variant pace, from a minimal adoption of word processing to the extreme end of 100% electronic and web-based without a single paper production. Electronic filing system, case management system, hearing scheduling system, hearing recording system and electronic shorthand system used in courts become important tools that allow cases to be dispensed with in an efficient and timely manner. It enables legal practitioners to work anywhere and anytime. These digital technologies also become enablers for legal information to be accessed online by stakeholders. This paper presents five success factors for successful courtroom technology implementation based on a case study conducted in Malaysia. Data was acquired through collected through qualitative field study consisting of site visits, system demonstrations, interviews, series of observation and documents review. The result shows that the five most important success factors are leadership, change management, financial capital, training and piloting.

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Published

2017-12-30
CITATION

How to Cite

Saman, W. S. W. M., Shaifuddin, N., Baba, N., Mokhtar, W. N. H. W., Abdullah, N. C., Ahmad, M., & Hussin, N. (2017). Success Factors for Justice Delivery System through E-court Management. Journal of Informatics and Mathematical Sciences, 9(4), 1227–1235. https://doi.org/10.26713/jims.v9i4.997

Issue

Vol. 9 No. 4 (2017)

Section

Research Articles

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