Ismail, N., S. F. M. Yatin, R. A. Kadir, K. M. Taib, and S. M. Yasin. “User Satisfaction Role in Mediating Enterprise Resource Planning (ERP) System Effectiveness”. Journal of Informatics and Mathematical Sciences, vol. 9, no. 4, Dec. 2017, pp. 1183-9, doi:10.26713/jims.v9i4.992.